Terms & Conditions

Effective Date:[Insert Date]

Last Updated:[Insert Date]

Welcome toX Fertility Centre ("we", "us", "our"). By accessing or using our website [Insert URL] and related services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you disagree with any part, please do not use our Website or Services.

1. Definitions & Scope
  • Company: X Fertility Centre (including affiliates/subsidiaries), registered under the Companies Act, 2013, at [Insert Registered Address], India.
  • Services:Our healthcare (IVF, IUI, fertility) services, software, website, apps, consultations, and in-clinic operations.
  • Users:Individuals (and authorised representatives) accessing the Services.

These Terms, together with the Privacy Policy, form the legal agreement governing your use.

2. Acceptance & Consent

By using our Services, you confirm that:

  • You are 18 years or older.
  • You agree to these Terms and our Privacy Policy.
  • You consent to data practices, including SPDI and Aadhaar, as described.
  • You are authorised to provide personal data if acting on someone else’s behalf.

If you disagree with any part,-stop using our Services immediately.

3. Medical Disclaimer

Content on our Website is for informational purposes only and is not a substitute for professional medical advice. Please consult a licensed medical expert. Services are provided “as is” without warranties regarding accuracy, completeness, or timeliness.

4. User Obligations & Acceptable Use

You agree not to:

  • Violate any laws or third-party rights.
  • Use the Website in a damaging, fraudulent, or harmful manner.
  • Upload malware or automated scraping/bots without permission.
  • Engage in unsolicited marketing.
  • Access restricted areas without valid login credentials.

    • You are responsible for maintaining account confidentiality. We may disable accounts or IP addresses at our discretion.

5. Intellectual Property Rights

All content including text, graphics, logos, and software is owned by us or our licensors and protected by intellectual property laws.

You may view, download, or print for personal use only; any other use—reproduction, distribution, derivative work—without explicit written permission is prohibited.

6. User-Generated Content

If you submit content (text, images, videos):

  • You grant us a worldwide, royalty-free license to use, publish, and adapt it.
  • You represent that it’s lawful and doesn’t infringe rights.
  • We reserve the right to edit or remove your content at our discretion.
7. Appointments, Payments & Refunds
  • Appointment requests via the Website are subject to confirmation.
  • Payments processed via third-party gateways; details follow our refund policy:
    • Cancellations before confirmation = no charge.
    • Post-confirmation cancellations = minimum cancellation fee.
  • By providing your number, you consent to receive SMS/WhatsApp/phone communications, even if registered under DND.
8. Termination

We reserve the right to suspend or terminate your access for any breach of these Terms or for legal/other valid reasons, without notice.

9. Indemnity & Limitation of Liability

You agree to indemnify us (and affiliates/employees) for any claims or losses arising from your breach, misconduct, or unlawful use.

Our total liability is limited to the amount you have paid us (if any), and we disclaim liability for indirect, incidental, or special damages.

10. Severability, Waiver & Assignment
  • If a term is found unenforceable, the rest remain effective.
  • Our failure to enforce rights isn’t a waiver.
  • You may not assign your rights; we may assign our rights/obligations at any time without notice.
11. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes will be exclusively resolved in the courts of Hyderabad, Telangana, India.

12. Miscellaneous
  • Headings are for convenience only.
  • “Includes” and “including” are non-exhaustive.
  • We may revise these Terms; updated versions apply immediately upon publication.
13. Grievance Redressal & Contact

For questions or complaints, please contact:

  • Email: [Insert Email]
  • Phone: [Insert Number]
  • Address: [Insert Clinic Address]
Grievance Officer:
  • Name: [Insert Name]
  • Email: [Insert]
  • Phone: [Insert]

We aim to resolve grievances within 30 days per IT Rules, 2011.